Delivery

UK

Standard delivery | 1-3 days

  • Orders under £75 / £3.50 Pickup / £4.50 Home Delivery
  • Orders over £75 / FREE
  • includes UK Mainland | Isle of Wight | Isle of Man | Scilly Isles | Scottish Highland & Islands | Northern Ireland

Express delivery | 1 day | Cut-off 4pm Weekdays / 12pm Saturdays

  • DPD Pickup Next Day £4.95
  • DPD Next Weekday £5.95
  • DPD Weekday by 12pm £10.95
  • DPD Saturday £9.95
  • DPD Sunday £9.95

Channel Islands

  • Jersey & Guernsey [VAT removed] from £4.50

Ireland

  • £15.95 under £75 | £13.95 over £75
  • Max value | £130 per order
  • Prices inclusive of VAT and £5 customs clearance fees

If you have any queries about delivery or dispatch, please get in touch with our friendly team

Order Processing

  • Your Merino Kids order is picked from our warehouse and packaged using eco-friendly materials.
  • All orders are shipped on a tracked service via our carefully selected shipping partners, DPD and Royal Mail.
  • Tracking information and delivery notifications are provided at each stage of the shipment. If you need to change your delivery preferences, you'll have the option to do so with our shipping partners.

Delivery FAQs

DPD Pickup offers you a more convenient and secure way to receive your order. DPD Pickup allows you to collect your order at a convenient time for you, from a nearby location, such as Sainsbury’s, Co-Op or the Post Office. There are thousands of pick up locations for you to choose from.

Your order is securely stored for 7 days until you are ready to collect it.

Not only that, DPD Pickup reduces carbon emissions by over 85% compared to home delivery. By choosing DPD Pickup, you’re choosing the sustainable delivery option.

At checkout, just select the DPD Pickup option and select a nearby DPD Pickup Point from thousands nationwide.

You will receive a notification email from DPD when your order is ready to be collected.

The opening hours of the DPD Pickup Point will be displayed at the time of selection and will also be displayed in your pickup email allowing you to collect at a convenient time for you.

DPD Pickup Points are open long hours and will store your package securely until you are ready to collect at a time that suits you.

You will be notified via an email from DPD when your package is available to pick up.

You can pick up your order within 7 days of it arriving at the DPD Pickup Point.

If the order is not picked up after 7 days it will be returned to the retailer on the 8th day.

You will need to bring the DPD Pickup Pass, sent by DPD via email, with you when you collect your order.

When you choose to pick up from a DPD Pickup location it's better for the environment than home delivery! That's because the DPD Pickup service means that DPD can consolidate deliveries rather than driving door to door.

By delivering multiple packages to one place, DPD drivers cover fewer miles than driving from one home to the next.

This results in fewer trucks on our roads and a reduction in carbon emissions by 85%, making DPD Pickup the sustainable choice.

Trustpilot reviews