Contact us

We’re really proud of our customer service.

If you have any issues be they questions about products or queries once a product is received, we are always at the end of the phone - real people who can help you straight away. 

Our customers are extremely important to us and we always welcome feedback. Of course it’s easy to say these things, but over the years we've had some great feedback to back them up.

Black Friday extra customer service hours:

  • Monday 23rd November to Thursday 26th November - 8am to 8pm
  • Friday 27th November - 8am to 10pm
  • Saturday 28th November - 8am to 10pm
  • Sunday 29th November - 11am to 6pm
  • Monday 30th November - 8am to 10pm

hello@merinokids.co.uk

You can email us 24 hours a day and we will respond as quickly as possible.


+44 (0)1276 409966

Multiple phone lines open 

  • Monday to Friday - 8am to 8pm
  • Saturday - 9am to 5:30pm
  • Sunday - 11am to 4pm
An answering service is available at all other times.
 

pr@merinokids.co.uk

Press, Social Media and PR events.
 

wholesale@merinokids.co.uk

For information on wholesale.